Möevenpick Heritage Hotel Sentosa Jan 2012 Overview

Moevenpick Heritage Hotel Sentosa
Möevenpick Heritage Hotel Sentosa, like its name suggest is a (5-star) hotel located on Sentosa, an island off Singapore catered more for tourists (local and aboard).  As of March 2011, the hotel is on Soft Opening stage. Currently the hotel is still under construction for its Heritage Wing, guests who stay here will be accommodated in its contemporary wing. The contemporary wing (from its website) is touted to be a stylish and comfortable environment for you to enjoy and relax.

Wanting to travel somewhere for a holiday, but currently unable to find the time, I decided on a staycation on the island of Sentosa. So it was off to Tripadvisor to read up on reviews on the Möevenpick Heritage Hotel Sentosa: the reviews were mixed, from bad (slow check-in, no view due to construction, small room, lack luster materials used for constructions of rooms, expensive rates starting from S$300++, noisy, staff not attending to guests when arriving, lack of variety for breakfast, not enough sunbeds and bad sound insulation) to good (efficient check-in, lovely bathroom, interesting pool, efficient and attentive staff, free wireless, comfortable beds, and good location next to the monorail).

Well, although the reviews varied, I managed to find a deal for visa cards and decided to give this hotel a try. After all, reviews should be taken with a pinch of salt, particularly for the really bad ones and extremely good ones. But I am glad I made a good deduction.

Anyways, the hotel was not as bad as the reviews had made it out to be. Ok, so there wasn't much of a view, but the (deluxe) room that I got was great! It wasn't small by Singapore standards, there was still room to walk around the room and for at least 2 medium/large luggages, if you have more you can always put them in the wardrobe. Of course, perhaps for the more well-traveled the room size is tiny.

It was a quick 5 minute walk from the Imbiah station to the hotel's main entrance around a corner. It was easy to spot as there was a large sign to direct you to the entrance. As the reviews had mentioned, the pool only had 8 sunbeds, but the weekend that I was there, there weren't many people at the pool which worked out nicely for me so it wasn't really an issue.

In general, I find that service in Singapore can be inconsistent at times, depending on the staff on duty and whether it is peak season amongst many other factors. So it was fortunate that when I went the staff were friendly, helpful and efficient. I was even presented with Mövenpick mango flavored ice-cream upon check-in. Check-in was a breeze and there were no issues that occurred. Every time I left the hotel via the main entrance the door was always opened for me.


Pluses:
  • Efficient check-in/out
  • Ice-cream given upon check-in (plus)
  • Nice clean room
  • Comfortable bed and pillows
  • Spacious bathroom 
  • Nice bath tub
  • The complimentary expresso shots and TWG tea
  • Good location (easily accessible)
  • Interesting pool
  • Prompt service (operator sent someone - within 10 minutes - to fix the toilet door that had gotten stuck as it was closed wrongly)
Minuses:
  • Not much of a view
  • Variety of food (could be more)
  • Dimmer lighting at the level 2 corridor
  • Not much TV channels
  • Sound insulation along the corridors not that good


Perhaps that weekend there were not many people so more attention to detail was given, or perhaps service has improved, or perhaps I did not stay long enough. Whatever the case, I had an enjoyable time and would definitely go back again for a ‘quiet' get-away, after all I am there to relax not to enjoy the view there are other places for that.





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When travel collides with a byte, a unit of information made up of bits, TravelBytez is formed: snippets of ramblings on travel, food, shopping, living and anything else that comes to mind.
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