Capella Singapore Sentosa Apr 2012 Overview

Capella Singapore
The Capella is a (5-star) hotel located on Sentosa and exudes discreet elegance and charm without being ostentatious. Catered towards both tourists and locals who want something near nature and away from the maddening crowds and bustle of the city. With 112 rooms spanning over a large property, you will not really experience the sometimes-noisy crowds at hotels. It is really a totally different experience and though you have to splurge a bit (or a lot depending on your budget), it is definitively worth the experience! Capella's architecture is a clever mix of traditional colonial building with an ultramodern semi-circle where the rooms are located.

With my birthday around the corner, it was time for another staycation after reading the reviews on Tripadvisor. With room rates from S$700++, good thing I managed to find an offer that was about 10% cheaper

The Tripadvisor reviews were pretty accurate: the place was nice and the service was a little more than your usual 5-star hotel, and yes they even managed to remember my name during my short stay there.

Getting to the Capella was a little more challenging than the Mövenpick Heritage Hotel Sentosa as it is located some distance away from the Imbiah station on the Sentosa Express. I should have just called to made transport arrangements, but lesson learnt. We ended up taking a taxi on Sentosa to the Capella that cost S$7.

Though I find that service in Singapore can be inconsistent at times, depending on the staff on duty and whether it is peak season amongst many other factors. The staff at the Capella were cheerful, friendly, helpful and efficient. I was offered some chilled tea while waiting to get checked-in which was almost instant. I did not mange to try the breakfast this time as we woke up late, but it is something I would not mind trying out the next time (though at a cost of S$48++ per pax, it is one of the most expensive breakfasts I have come across). However, I did manage to have dinner at Cassia, the Chinese fine dining restaurant, and lunch at The Knolls, a Mediterranean restaurant; both located at the Capella.

Did you know that you can bring your pet dogs with you to the hotel? Albeit they have to be 8kg and under to qualify.

Pluses:
  • Efficient check-in/out
  • Chilled tea given upon check-in
  • Nice clean and spacious room
  • Comfortable bed and pillows
  • Spacious bathroom
  • Complimentary beverages replenish daily (4 bottles of oxygenated water, 2 cans of diet cokes, 2 cans of coke, 2 bottles of orange juice, and 2 bottles of sparkling water)
  • Complimentary espresso shots and GRYPHON tea
  • Quite a few channels to watch
  • Complimentary Wi-Fi
  • Bedside control-panel for the lighting, curtains, blinds and air-conditioning
  • Walk-in wardrobe
  • Bath tub with a nice view
  • 3 Cascading pools (2 infinity pools and 1 lap pool) with an amazing sea view
  • Cheerful and friendly staff introducing the place
  • Welcome fruits delivered upon checking into the room
  • The merlion cookies provided during the turndown service were adorable.
  • Quiet and peaceful (not including the honking noises that the peacocks made)
  • Peacocks roaming the property (unfortunately I did not manage to see any up-close)
  • Generally helpful and cheerful staff who greeted you no matter where you are on the property
  • The facilities were very nice and grounds were beautifully kept
  • Free shuttle to Vivo City shopping mall

Minuses:
  • Had to call twice for someone to fix one of the malfunctioning bedside light bulbs.
  • One of the operators answering the phone could afford to sound more cheerful, instead of irritated.
  • The room’s air-conditioning became a little warm at night.
  • It gets really dim outside once night comes.
  • Being so close to nature, there are bound to be insects.
  • No birthday surprises (it would be weird to plan a birthday surprise for myself)
  • Expensive
Though the stay was short, I had a good time and would definitely go back to stay, try out the Spa, and do more exploring as I did not manage to visit the Library and take a better walk around the place due to the short stay and wet weather.




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