Korean Air had moved to the newly built
Terminal 4, so that was where I went for my night flight to
Seoul. As
Terminal 4 occupies the previous
Budget Terminal,
Terminal 4, it is not only the smallest terminal of
Changi Airport,
it is also the most automated (more of a high tech budget terminal 'feel') and the least accessible (you can only
access
Terminal 4 via the shuttle bus from
Terminal 2, the MRT will not
get you there). Of course you can still drive or catch a cab there.
The self check-in counters and baggage counters were very futuristic looking and as almost everything is automated and seemed very impersonal, it lacked any "soul" or personality. Of course, there are also conventional check-in counters with friendly
airport staff to assist you, but with the numerous automated machines
available you can be sure that they will be downsizing on the staff in
the future.
|
Unlike Terminal 1, 2, and 3, there is nothing much to see or eat at Terminal 4 unless you are in the departure hall |
As long as there is no issues with check-in and I get on my flight with luggage intact, there is no real issue except a failed user interface experience (or maybe my expectation was a little too high). Passengers with techno phobia would probably be having massive
nightmares just being in
Terminal 4, but otherwise the cool decor and
new facilities are something to look at.
[A financial blogger details why Changi Airport’s new Terminal 4 is ‘a failure in design]
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