This will be a consolidated account of our wonderful stays at Oasia Sentosa Resort: we have already stayed here for 3 times and there’s more to come!

Excellent Hospitality

One unique and memorable thing about our 3 stays at Oasia Sentosa Resort is the hospitality and attention to detail: the staff from the doormen, receptionists, and housekeeping have been exceptionally friendly and helpful. It’s not often you get to meet hotel staff who are amicable and willing to lend a hand when needed or take initiative to open the door for you, offer advice on what activities or workshops the hotel has, or greet you each time you leave / enter the premises.

As mentioned earlier, we have stayed a total of 3 times at this wonderful establishment for staycations. The first 2 times were last year and one just recently. All 3 were with the hotel’s spa package which included a 60 minutes body massage for 2 persons, along with daily breakfast.

[Oasia Resort Sentosa: Oasia Spa Package Experience]

For our first 2 stays, Prince and Syrizat were welcoming and helped with the luggage and check in from the moment we arrived. As we needed to use a wheelchair, they made sure that preparations were made so that we would be comfortable.

Our 3rd stay was just as memorable, but it was a pity there was no longer complimentary one-way transportation to the hotel under the package. Nonetheless, we still found our way to the hotel to escape the heat and pamper ourselves again.

Check-in/Out Experience

Checking-in was well handled by Prince (coincidentally it as for all the 3 times we have stayed): when booking via the hotel’s website they will ask for input on the time you would be arriving. Each time we arrived around 3pm, and each time the reception were expecting us. The room was also available at this time.

Tip: Do remember to request for the QR code for free entry / re-entry into the island and Vivocity.

As for checking-out, Hajar and Saif did a good job checking us out. It was fast and painless. We even were able to request for late checkout for one of the times we were there.

Tip: If you are a Sentosa Island member, don’t forget to request for the points upon check out. You can also redeem your points each time you dine at Bedrock Origins. There is a cap of 600 points (e.g. S$600) so redeem what you can, however you can.

The Room

The nice warm hues and welcome snacks

The view which greets you when you enter the room. There are 3 bottles of water replenished daily.

The room, or rather rooms (since we stayed in 2 different rooms), were clean and welcoming. The housekeeping team (LiLi/Sophia/LiQin/Anna really did a splendid job and even added some nice touches as we were celebrating a birthday.

The clean nice comfy beds and calorie free towel cake were a nice touch

The Service Team were also not to be outdone by the Housekeeping team. The Jelly fruitcake was delicious (and also calorie free), and the little bathbomb were nice gestures.

The spacious bathroom with nice bathtub

In 2023, they had the usual toiletries for body wash/shampoo+conditioner/lotion, but in 2024 they started to “go green” (basically saving costs) and use the dispensers we see popping up in every hotel room. Still that is not a dealbreaker as they are using the Biology Smart Skin Care series N302 which I quite like.

If you’ve forgotten your toothbrush, shaver or comb, not to worry as they do have that ready for you and replenished daily: as long as it’s empty housekeeping will top it up.

Ok now that we have talked about what we loved about the room, let’s move on to something which could be improved. While the room was cosy and housekeeping did a wonderful job, you can tell the room is a little worn and tired.

Some where and tear can be seen in the room but these are really not dealbreakers (to me) given the excellent hospitality and housekeeping.

While the hotel did try to stay relevant and update the decor by swapping out the moss mirrors to modern looking painting and removing the cool looking telephone both in the lift lobby of level 3 to a boring Life Lobby signage, it takes away the personality and charm it originally had. Hopefully any other future updates do not make the hotel lose its charm.

Another little complaint was the consistency of the water temperature, it took a bit of effort to get the right temperature and it was inconsistent - alternating between cool / cold to warm / hot.

Overall, still a fantastic stay and we would be going back again!

💗Loved

The cleanliness.
Hotel staff were helpful and hospitable. They took great initiative and were approachable.
Housekeep was superb and really efficient.
Comfortable bed.
Clean and big bath tub
Quiet room (rooms not facing the main road).
The included spa package.

💔Not so much

Inconsistent water temperature.
The lighting is a little dim, especially in the show area. It would be better it was brighter.
Some areas of the room were tired and worn.
No proper area for in-room dinning. The table in the hall area is too short, and if you dine at the study table it only fits one.

Service
Value
Sleep Quality
Cleanliness
Location
Rooms

Overall Experience:

Oasia Resort Sentosa (Singapore)

Address:

23 Beach View, Palawan Ridge, #01-01, Sentosa Island, Singapore 098679

Check-in: 15:00
Checkout: 12:00

Tel: +65 6818 3388

E-mail: sales.sentosa@fareast.com.sg

Booking: Via the hotel's website OR online for a better pricing (Who knows? You might find an attractive rate especially if you book online. 😜)

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