Singapore Flyer + Klook Review

The Singapore Flyer is at a staggering height of 165 meters. It was the tallest Ferris wheel in the world when it opened in 2008. Although it has since been surpassed by the High Roller in Las Vegas and the Ain Dubai, it remains the tallest in Asia. Its design and construction were feats of engineering, with each of the 28 capsules capable of holding 28 passengers. These capsules are air-conditioned, ensuring a comfortable experience as you ascend to the skies.

I was invited to join some friends from Malaysia (last minute) to go visit the Singapore Flyer. They had already purchased their tickets prior to the day, while I bought mine on the day itself with a little misadventure. While we were on the way to the Singapore Flyer, I figured I’d get my tickets on Klook since I could get points and all so why not? 

I have used Klook many times before, and I would still recommend it for booking as there are deals and points which could offset the final price... Just don't use it when you are in a hurry or last minute (like I was - purchasing on the day itself while on the while to the attraction).  ðŸ˜‚

Initially I was pleasantly surprised that I could pay with Apple Pay within the Klook App. It's a good feature except that being a last minute thing, it ended becoming a misadventure: the payment went through but I never received the confirmation email. The booking was also not in the app, it was missing and the best part was that payment was already taken! 

This decision led to a few hours of trying to get hold of Klook support and get a refund. There is no hotline to call which made it all the more painful (and no Google does not help if there is no hotline number posted). After trying for like an hour and a half, I was able to get hold of a support agent via the chat function in the app (also very hard to find as it was hidden aware in some obscure part of the app). Thankfully my friends waited for me while I sorted out the mess.

The support agent from Klook was understanding and quickly initiated the refund, once it was confirmed more than once that I never received a confirmation email and the booking was missing from the app. The poor guy initiated the email twice and had to double confirm that I never received any confirmation email. In the end, I got the admission ticket the old fashion way at the self-service ticket kiosk. 😅

Lesson out of this misadventure is that, not to do last minute bookings on Klook to save yourself the hassle should you need to contact support or rectify anything. 😂  But as mentioned earlier,  although it's a beneficial app that can lead to significant savings when used correctly, I would avoid using it in a rush or at the very last minute.

Alright back to the experience of the Singapore Flyer. This iconic Ferris wheel offers a unique perspective of Singapore. The panoramic views from the top are breathtaking, especially if you are right between sunset and evening where you see the skyline transition. Apparently on a clear day, you can see up to 45 kilometers away, catching glimpses of neighboring Malaysia and Indonesia. The view encompasses Singapore’s iconic landmarks such as Marina Bay Sands, Gardens by the Bay, and the bustling Singapore River. The experience is especially magical at dusk.

We had the privilege to have a capsule all to ourselves. 😁 
 Best Time to Visit: For the best experience, visit the Singapore Flyer during sunset or at night to see the city beautifully light up.
Each rotation of the Singapore Flyer takes about 30 minutes, so there plenty of time to soak in the sights and take memorable photographs. For a more exclusive experience, visitors can book private capsules for romantic dinners, corporate events, or family gatherings (something which we did not do). There's also in-capsule dining experiences, where you can savor a gourmet meal while enjoying the panoramic views.
 Ticket Booking: It’s advisable to book your tickets online in advance to avoid long queues and to secure your preferred time slot.

The Singapore Flyer is more than just an observation wheel; it’s a journey that offers a unique vantage point over one of the world’s most dynamic cities. Whether you're a first-time visitor or a seasoned traveler, the Singapore Flyer promises an unforgettable experience. So next time you find yourself in Singapore, make sure to take a spin on this magnificent wheel and see the city from a whole new perspective. 

The admission ticket on Klook is the same (at the time of writing this) as the ticketing booth at the Singapore Flyer - S$40.So it might not make much difference where you get the tickets, according to your preference (sadly Singaporeans do not get any ‘local’ discount’). Of course getting it online from Klook might save you the time you take queuing up physically to get your tickets, and if you have promo codes or points you can use to offset the final price then it might be worth it. 

 If you want to see what promo codes there are for Klook, you can check out TravelBytez Promo Codes. Do take note of the validity of the promo codes. Happy Travels! p.s. If you are not yet a member at Klook, sign up here and get S$4.30 off your first transaction! 😊

How to get there 

Located in the Marina Bay area, the Singapore Flyer is easily accessible via public transport. The nearest MRT station is Promenade (Circle Line), a short walk away. There are also plenty of dining and shopping options in the vicinity, making it a convenient addition to your Singapore itinerary.

Address: 30 Raffles Avenue, Singapore 039803

Mass Rapid Transport (MRT)

  • Promenade Station, Exit A
  • 8-minute walk from Promenade MRT (CC4 / DT15)


  • The nearest bus stop is located opposite Ritz-Carlton (Bus Stop 02171). 
  • Services: 36, 36A, 36B, 70A, 70M, 97, 97e, 106, 111, 133, 502, 502A, 518, 518A, 857

 Taxi / Car

Via Temasek Avenue and Raffles Boulevard

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When travel collides with a byte, a unit of information made up of bits, TravelBytez is formed: snippets of ramblings on travel, food, shopping, living and anything else that comes to mind.


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